E-commerce Accounting – Case Study 3

Client Profile
In this E-commerce Accounting Case Study, VRSapients partnered with a US-based DTC e-commerce brand selling consumer products through Shopify and Amazon (FBA & FBM).
As sales volume increased across platforms, the client struggled to manage multi-channel sales data, marketplace fees, refunds, and inventory costs. Financial records were maintained manually, leading to inconsistencies and delayed reporting.
The client approached VRSapients to clean up historical books and implement a structured, scalable accounting system.
Overview
The client required a complete clean-up and catch-up of multi-channel e-commerce accounting to ensure accurate financial statements and smooth coordination with their CPA.
They also needed ongoing monthly bookkeeping, channel-wise profitability reports, and a repeatable month-end close process.
The primary goal was to establish a reliable e-commerce accounting framework that provided financial clarity and supported growth.
Challenges
Before working with VRSapients, the client faced the following issues:
Difficulty reconciling Shopify and Amazon payouts
No clear separation of gross sales, refunds, and platform fees
Inaccurate COGS and inventory tracking
Heavy reliance on spreadsheets
Delayed month-end closings and tax prep issues
Solutions Implemented by VRSapients
Reorganized QuickBooks Online for e-commerce accounting
Set up channel-wise tracking using Classes
Reconciled sales platforms with bank and payment processor deposits
Implemented accurate COGS and inventory accounting
Established a standardized month-end close process
Key Achievements
Accurate multi-channel financials
Clear visibility into Shopify vs Amazon profitability
Reduced CPA communication time
Faster and error-free month-end closes
Scalable accounting setup for new products and channels
Conclusion
This case study demonstrates how VRSapients helps e-commerce brands streamline complex multi-channel accounting into a clean, scalable system that supports long-term growth.
